Updated: 28 August 2026
1. Purpose and scope
This Acceptable Use Policy (“Policy”) sets the rules for the secure, stable, and lawful use of services offered by WE1TOWN PAZARLAMA VE BİLİŞİM TEKNOLOJİLERİ LİMİTED ŞİRKETİ (“WE1TOWN”) under the WeServer/WeHost brand.
The Policy covers VDS/VPS, IPv6 subnet, Turkey-located servers, dedicated servers, GPU servers, IP address allocation, network, storage, backup, and all related services.
Any natural or legal person who purchases or uses the service (“Customer”) must comply with this Policy. Allowing third parties to use the service, reselling it, or offering services to end users through it does not remove this responsibility.
This Policy is an integral part of the Terms of Service and Use Agreement.
2. General use principle
WE1TOWN infrastructure may be used only for purposes consistent with applicable law, third-party rights, general network security rules, and this Policy.
The Customer is responsible for the following:
- activities carried out through their account and server,
- content hosted or transmitted on their server,
- use of IP addresses allocated to them,
- conduct of users they authorize,
- security of the operating system, applications, and access credentials.
Oversight duty
Not being directly aware of an activity does not remove the Customer’s duty to take necessary security and oversight measures.
3. Unlawful content and activities
Use of the services for the following purposes is prohibited:
- hosting, publishing, transmitting, or making available content that violates the laws of the Republic of Türkiye or applicable laws of countries affected by the service,
- committing crime, facilitating crime, encouraging crime, or concealing proceeds of crime,
- producing, hosting, distributing, facilitating access to, or linking to child sexual abuse material,
- conducting illegal betting, gambling, fraud, pyramid schemes, or unauthorized financial activity,
- trading drugs, weapons, forged documents, stolen accounts, or other illegal products and services,
- continuing to publish content that a court, prosecutor’s office, the Information and Communication Technologies Authority, or another competent authority has notified as unlawful.
Review
WE1TOWN is not obliged to pre-screen content for lawfulness. Upon a valid notice or competent authority decision, action may be taken under applicable law.
4. Cyber attacks and unauthorized access
The following activities are strictly prohibited:
- carrying out, participating in, or providing infrastructure for DDoS or DoS attacks,
- producing, hosting, or distributing botnets, malware, trojans, viruses, worms, ransomware, or similar harmful code,
- accessing or attempting to access third-party systems without authorization,
- performing port scans, vulnerability scans, password guessing, brute-force attacks, or penetration tests without permission,
- obtaining accounts, passwords, sessions, cookies, identity data, or payment data,
- exploiting security vulnerabilities or enabling others to do so,
- unauthorized interception, modification, redirection, or recording of network traffic,
- attempting to conceal system logs, source addresses, or attack traces,
- bypassing or disabling WE1TOWN infrastructure security measures.
Security testing
The Customer may perform security tests only on systems they own or for which they have clear, verifiable permission. Such tests must not harm the WE1TOWN network or other users. Written approval from WE1TOWN may be required before high-volume security tests.
5. Spam and unsolicited communications
Use of the services for the following purposes is prohibited:
- sending bulk electronic messages without the recipient’s consent or another valid legal basis,
- conducting spam email, SMS, instant message, or automated call campaigns,
- using purchased, stolen, or unlawfully obtained contact lists,
- sending phishing messages, fake campaigns, or misleading links,
- concealing or misrepresenting email headers, sender information, or message origin,
- unauthorized email relay through third-party systems,
- providing landing pages, redirects, DNS, or file hosting that support spam delivery.
Commercial messages and reputation
The Customer must comply with applicable consent, information, and opt-out obligations for commercial electronic messages they send.
If a server or IP address is listed on spam/reputation blocklists, WE1TOWN may limit outbound traffic, temporarily close related ports, or require corrective action from the Customer.
6. Fraud and misleading activities
The following activities are not permitted:
- creating phishing or fake login pages,
- creating the impression of acting on behalf of a bank, payment institution, public body, brand, or another person,
- operating fake e-commerce, investment, support, or payment sites,
- facilitating unauthorized acquisition of credit card, bank account, identity, or account information,
- using forged documents, fake invoices, or misleading verification information,
- using stolen or unauthorized payment methods when purchasing services,
- attempting to deceive WE1TOWN identity verification and security controls.
Suspected fraud
If fraud is suspected, WE1TOWN may temporarily suspend the service and request additional identity or transaction verification from the Customer.
7. Intellectual property and third-party rights
The services may not be used for content or activities that infringe the following rights:
- copyright,
- trademark or patent rights,
- trade secrets,
- personality rights,
- privacy of private life,
- personal data or communications confidentiality.
Rights and licenses
Hosting or distributing unlicensed software, pirated streams, unauthorized film or music archives, illegal IPTV, cracks, keygens, and similar materials is prohibited.
The Customer must hold the necessary rights and licenses for software they use and content they host.
In rights-infringement notices, the complainant may be asked for the content at issue, access address or IP, an explanation of ownership, and contact details.
8. Use of network and IP addresses
IPv4 and IPv6 addresses allocated to the Customer may be used only for the duration of the related service.
The following network activities are prohibited:
- IP spoofing or source-address forgery,
- using an IP address allocated to someone else,
- BGP hijacking, route leaks, or unauthorized network announcements,
- abusing MAC address, DHCP, ARP, or neighbor-discovery mechanisms,
- attempting to bypass network restrictions or traffic policies,
- allocating unauthorized IP addresses or subnets to third parties,
- using misleading information in reverse DNS, WHOIS, or other network records,
- activities that cause IP addresses to be listed for abuse or on blocklists.
Technical classification
Terms such as “ISP”, “Residential”, or similar describe technical classification or routing characteristics of an IP address. They do not guarantee access to third-party platforms, non-blocking, location verification, or any particular use case.
9. Proxy, VPN, and traffic-forwarding services
Open proxies, publicly available VPN exits, Tor exit nodes, or similar anonymous traffic-forwarding services may not be used unless expressly allowed for the relevant product.
Where proxy or VPN services are permitted in writing, the Customer must:
- be able to identify their users when necessary,
- be able to act on abuse complaints,
- apply necessary technical and administrative security measures,
- keep records required by law in a lawful manner,
- prevent use of the service for crime or rights infringement.
Oversight
Open forwarding services that do not provide the controls needed to prevent abuse may be limited or shut down.
10. Resource use and infrastructure security
The Customer must stay within the CPU, RAM, disk, traffic, port, and other resource limits stated in the purchased package.
The following uses are prohibited:
- continuous and disproportionate resource consumption that harms infrastructure stability or other customers’ service quality,
- attempting to bypass hardware, virtualization, or quota limits,
- intentionally exhausting disk, network, or CPU resources,
- running uncontrolled processes, fork bombs, or similar exhaustion attacks,
- misleading metering, monitoring, or billing systems,
- running intensive computing or high-volume traffic activity not allowed by the package features.
Unlimited wording
Terms such as “unlimited”, “uncapped”, or “traffic included” do not permit abuse that affects other users or activity that exceeds the technical capacity of the infrastructure.
11. Cryptocurrency and high-intensity compute use
Cryptocurrency mining, blockchain validation, intensive GPU computing, and similar continuous resource-consuming activities may be performed only if expressly allowed in the relevant product description.
Even when permitted, the activity must:
- remain within purchased resources,
- not exceed safe operating limits of the hardware,
- not affect other customers’ service,
- not rely on unlawful financial activity or unauthorized use of resources.
Technical limits
WE1TOWN may apply technical limits on CPU, GPU, disk, or network use for infrastructure security.
12. Gaming, streaming, and content services
Game servers, media streams, CDN, file downloads, and similar high-traffic services may be used within the resource and traffic limits of the purchased package.
The Customer must:
- hold the necessary licenses for games, media, and software they use,
- not distribute illegal streams or pirated content,
- establish reasonable reporting mechanisms for harassment, threats, or unlawful activity among users,
- take necessary protective measures for services with elevated attack risk.
DDoS protection
DDoS protection is considered included only if expressly stated in the product description or a special offer.
13. Resale and sub-users
Resale of services is permitted only if the relevant product allows it or WE1TOWN grants permission.
A Customer who resells must:
- collect sub-users’ identity and contact information in accordance with applicable law,
- apply usage rules to sub-users that are at least equivalent to this Policy,
- review abuse reports without delay,
- stop violations when necessary,
- cooperate as required with competent authority requests.
Sub-user violations
A sub-user’s violation may be treated as the Customer’s violation in the relationship with WE1TOWN.
14. Security obligations
The Customer must take reasonable and up-to-date measures for server security. In particular, the Customer must:
- change default passwords,
- use strong and unique passwords,
- enable multi-factor authentication where possible,
- install operating system and application updates promptly,
- close unnecessary services and ports,
- apply appropriate firewall and access rules,
- monitor for malware and unauthorized access indicators,
- regularly back up data in an independent environment.
Isolation
A compromised server may be temporarily isolated from the network if it endangers the infrastructure, even without intentional action by the Customer.
15. Vulnerability and abuse reporting
Violations or attacks carried out through WE1TOWN services may be reported to:
Email: [email protected]
Subject: Abuse Report – [IP address or domain]
Where possible, the report should include:
- the IP address, domain, or URL at issue,
- date and time of the incident and the time zone,
- a clear, brief description of the incident,
- relevant logs, screenshots, or technical evidence,
- the reporter’s name and contact details,
- an explanation of ownership for rights-infringement claims.
Report process
Additional information may be requested for incomplete or unverifiable reports. Personal data should be shared only to the extent needed for review.
For urgent and ongoing attacks, the subject line may include “URGENT”.
16. Investigation of violations
WE1TOWN may investigate possible violations based on automated security systems, network records, competent authority notices, trusted third-party reports, or user complaints.
During an investigation:
- an explanation or technical records may be requested from the Customer,
- certain ports or traffic types may be temporarily limited,
- removal or cessation of harmful content or processes may be required,
- the server may be temporarily isolated from the network,
- identity or intended-use verification may be performed.
Scope
Investigation does not mean that service content is generally and continuously monitored.
17. Measures that may be applied upon violation
Depending on the nature, recurrence, and risk of the Policy violation and the Customer’s cooperation, one or more of the following measures may be applied:
- sending a warning,
- requesting an explanation or corrective action,
- limiting specific ports, protocols, IPs, or traffic,
- requiring removal of harmful content or activity,
- changing or reclaiming an IP address,
- temporarily isolating the server from the network,
- partially or fully suspending the service,
- terminating the service,
- notifying competent authorities in accordance with law.
Proportionality and emergencies
Except in cases of urgent security risk, ongoing attack, fraud, child abuse material, serious rights infringement, or a competent authority decision, WE1TOWN will try to give the Customer a reasonable time to cure the violation.
Any measure taken will, where possible, be proportionate to the severity of the violation. WE1TOWN may take measures without prior notice in emergencies to protect the infrastructure or third parties.
18. Data during suspension
Suspension of the service does not mean the Customer’s data will be deleted immediately. However, the Customer may be unable to access the server or data during the suspension period.
Retention, export, and deletion of data are governed by the Terms of Service and Use Agreement.
Where access is closed due to a serious or urgent violation, delivery of data to the Customer may occur only if legally and technically safe. Competent authority decisions are reserved.
19. Appeal
The Customer may appeal a measure applied to them via [email protected].
An appeal should include:
- customer and service details,
- the relevant IP address or server identity,
- the measure applied,
- the grounds for appeal,
- information and documents showing the violation has been remedied.
Review
Appeals are reviewed within a reasonable time. Filing an appeal does not automatically lift temporary measures taken for security purposes.
20. Policy changes
WE1TOWN may update this Policy due to changes in law, security threats, technical infrastructure, or the service model.
Material changes are announced via the website, Panel, or registered communication channels. The current Policy applies from the date of publication.
For material changes adverse to the Customer, mandatory law and the notice provisions of the Terms of Service and Use Agreement are reserved.
21. Contact
For questions about this Policy and abuse reports:
WE1TOWN PAZARLAMA VE BİLİŞİM TEKNOLOJİLERİ LİMİTED ŞİRKETİ
Website: https://weserver.io
General support: [email protected]
Abuse reports: [email protected]
Phone: 0850 307 27 91
Address: İÇ KAPI, HALİSE HATUN MAH. ANABACI CAD. DR. ASUMAN PASAJI NO: 22, NO: 101, 22200 Uzunköprü/Edirne
Matters not regulated in this Policy are governed by the Terms of Service and Use Agreement and applicable law.
Full terms
